Contact Us

Thank you for using Tea TV APK, your go-to streaming solution for movies, TV shows, and live channels. We are committed to providing a smooth, high-quality streaming experience.

Whether you are experiencing a buffering issue, a server error, or have a general query, we are here to help.

Common Issues (Self-Help)

Before you contact us, try these quick fixes for the most common problems:

  • App Not Loading? Clear the app cache in your device settings and restart the app.
    No Streams Available? Use the in-app VPN (or your own VPN) to switch to a different region (e.g., USA or UK).
  • App Crashing? Check if you have the latest version of Tea TV. We recommend downloading only from official mirror sources.
  • Installation Failed? Ensure you have enabled “Install from Unknown Sources” in your device security settings.

How to Reach Us

We currently do not operate a live chat or phone support. However, we check our support channels daily.

1. Email Support (Recommended)

Email: support@teatvhelp.com (Replace with your actual email)

  • Response Time: 12–24 hours (Monday–Saturday)
  • What to include:
    • Device model (e.g., Firestick 4K, Android 13, Samsung TV)
    • Tea TV version number (found in Settings > About)
    • A clear description of the bug or issue
    • A screenshot (if possible)

2. Telegram / Discord Community

Join our growing community of testers and users for peer-to-peer support and direct developer updates.

  • Telegram Channel: t.me/teatvofficial
  • Discord Server: discord.gg/teatv

3. Feature Requests

Have an idea for a new feature (e.g., smoother subtitles, a different player, or a new source)?

  • Email us with the subject line: [FEATURE REQUEST]
  • Please note: We prioritize stability and legal compliance over rapid feature additions.

Important Security Notice

Tea TV APK is free and does not ask for payment. If you see a website asking you to pay for a “premium version” or “lifetime access,” that is a scam.

  • ** download from official verified sources.**
  • Never share your personal login credentials with third-party vendors.
  • We will never ask for your bank details or OTP.

Mailing Address (Business Only)

For legal inquiries or DMCA notices only:

Legal Department / Tea TV
[Your Business Address Line 1]
[City, State, Zip Code]
[Country]

(This is for legal correspondence only. Support emails sent to this address will not be answered.)

Thank you for being a part of the Tea TV community.
We are always working to bring you the best streaming experience.

The Tea TV Team 🍵📺

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  • If you want to make it look “pro,” include a simple form (e.g., Google Forms) at the top of the page to collect user feedback automatically.